Transient Authentication Issues
Resolved·Degraded performance

Service has returned to normal operation.

Fri, Jan 9, 2026, 12:00 AM
(1 week ago)
·
Affected components
Web App
Windows App
Updates

Resolved

Service has returned to normal operation.

Fri, Jan 9, 2026, 12:00 AM

Monitoring

Service has returned to normal operation.

Fri, Nov 7, 2025, 01:44 AM(2 months earlier)

Investigating

Our Engineering team are investigating a software defect causing occasional but repeated unwanted session logouts on our Web and Electron based Desktop applications. Users are able to re-authenticate. The root cause is not currently known.

Mon, Oct 6, 2025, 10:25 PM(1 month earlier)