Transient Authentication Issues
Investigating·Degraded performance

Our Engineering team are investigating a software defect causing occasional but repeated unwanted session logouts on our Web and Electron based Desktop applications. Users are able to re-authenticate. The root cause is not currently known.

Mon, Oct 6, 2025, 10:25 PM
(21 hours ago)
·
Affected components
Web App
Windows App
Updates

Investigating

Our Engineering team are investigating a software defect causing occasional but repeated unwanted session logouts on our Web and Electron based Desktop applications. Users are able to re-authenticate. The root cause is not currently known.

Mon, Oct 6, 2025, 10:25 PM