Resolved
iOS and Android outbound MMS restored
All platforms are now operational
Identified
Restored on web and desktop apps
Outgoing MMS attachments are now functioning normally on web and desktop apps.
Temporarily unavailable on Android and iOS
Resolution for outbound MMS is in progress for Android and iOS.
We are working towards a resolution and will update the status page once service is restored.
Investigating
Outgoing MMS remains unavailable. Messages with attachments will continue to fail to send. Remove attachments before sending to ensure delivery. We are actively working on a resolution and will update this page as soon as service is restored.
Investigating
MMS attachment outage
Outgoing MMS is temporarily unavailable. Messages with attachments will fail to send. Remove attachments before sending messages to ensure delivery.
Port-in requests and carrier registration submissions unavailable
We're experiencing issues with submitting new port-in requests and carrier registration submissions. Both in-app and form-based submissions are temporarily affected.
We're actively investigating these issues and will update this page as we learn more.
Investigating
We are experiencing an outage of our media attachment system.
Media attachments in messages may be temporarily unavailable during this time. This may impact the ability to send attachments on outgoing messages, and the visibility of attachments in message history.
