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Authentication issues
Resolved·Partial outage

This incident has been resolved.

Mon, Jun 1, 2026, 07:23 PM
(4 months ago)
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Affected components
Jun 1, 2026, 06:29 PM
07:23 PM
IOS App
Android App
Web App
Mac App
Windows App
Infrastructure
Updates

Resolved

This incident has been resolved.

Mon, Jun 1, 2026, 07:23 PM

Monitoring

Performance is recovering; we are continuing to monitor the situation.

Mon, Jun 1, 2026, 06:55 PM(28 minutes earlier)

Identified

Our infrastructure provider have acknowledged a degradation within their platform and are escalating with their support team.

Mon, Jun 1, 2026, 06:37 PM(17 minutes earlier)

Investigating

We are investigating an issue with our Identity provider that is causing authentication issues and is causing some users to be unexpectedly logged out.

Mon, Jun 1, 2026, 06:29 PM